EVENT INFO
COVID SAFETY
COVID PASS
In order for MADE Festival to be as safe an environment for our staff, performers, and of course you, we will require ONE of the following:
- Proof of a negative lateral flow test no more than 48 hours before the start of the event 
- Proof of double vaccination
- Proof of natural immunity

How Can I Get Proof of a Negative NHS Lateral Flow Test?
It’s free and really simple to do.

1) Order your free test below or pick one up from a local test centre or pharmacy. ORDER HERE
2) Report your result REPORT HERE

You will be asked to provide proof of a test either on the NHS App (not to be confused with NHS Track & Trace App), via the e-mail option, or COVID Pass service. Bringing your actual test or a photo of it, will not gain your entry to the event.

How Can I Prove I Have Been Double Vaccinated?
If it has been more than 14 days since you received your second vaccination, then you can use the NHS App or the COVID Pass service online, or by showing your COVID Pass letter.

How Can I Prove I Have Natural Immunity?
If you have had a positive PCR test result, followed by 10 days isolating, then you will have 180 days of “natural immunity” and this can be displayed using the NHS App.

We will need to see proof of one of the above or entry to the site will be refused.

COVID SYMPTOMS / ISOLATING?
If you, a family member or a housemate have symptoms on the day of the event, please don’t come. We will gladly roll over your ticket to 2022 free of charge, and even make it a VIP ticket as a way of saying thank you for being responsible and helping keep the hundreds of thousands of people who work in the UK events industry, in work. If this applies to you, please e-mail us at contact@made-festival.co.uk no later than Sunday September 19th. 
DATE & TIMES
MADE Festival 2021
Saturday September 18th, 2021
Sandwell Valley Country Park, West Bromwich
11am - 10.30pm
Last Entry 5pm (But we recommend arriving as early as possible).
GETTING TO THE FESTIVAL
Please consider and plan your journey to and from the event in advance. MADE Festival promotes the use public transport wherever possible, and is signed up to Birmingham Net Zero.

BUSES
Buses to the festival will operate between 10.30am until 2.30pm, and these will run from Birmingham New Street (Smallbrook Queensway), next to TK Maxx. Return journeys from the festival back to Birmingham City Centre will start from 9.30pm, and will run until late. For those going to the official MADE Festival After Party at Forum Birmingham, we strongly recommend the bus as the quickest and simplest way back to the city centre.
BUY BUS TRAVEL HERE (click the ‘Travel’ section).

METRO TRAMS
Trams will operate between Birmingham and Wolverhampton, with the closest stop being West Bromwich Central. From here, it is a short walk to the festival.  CLICK HERE FOR INFO 
TRAINS
The nearest train station to the festival is The Hawthorns, which is a 30 minute walk (1.5 miles).

WALKING / CYCLING
The venue is conveniently located and is accessible on foot or bicycle from West Bromwich Central, and is on National Cycle Route Number 5 .

TAXIS
A taxi rank will be located on Congregation Way, and is the only place you’ll be able to be dropped off.

DROP OFF & PICK UP : CARS & MINIBUSES
For those getting dropped off and picked up at the event, the Drop Off Point is in Dartmouth Park and Pick Up is from Congregation Way. These will be signposted.

CARS & CAR PARKING (VERY IMPORTANT)

Limited parking for the event is available ONLY by pre-booking a parking space. Entry is via Salter’s Lane. Cars can not be parked overnight. BOOK A PARKING SPACE HERE

We ask that if you can avoid driving to the event, then please do. Please be aware that there is NO PARKING close to the venue, and ALL residential streets are permit only and fully controlled by stewards. Parking without a permit will result in your car being towed away. 
THE VENUE
We are extremely honoured and grateful to be able to use the amazing facilities at Sandwell Valley Country Park for this year’s festival. We are also humbled to be able to use the beautiful and historic Dartmouth Park on the day as a way into and out of the valley. Please be respectful of the local area, keeping to designated routes only and please avoid littering or making noise when leaving the site.
TICKETS
For a smoother and faster entry into the festival, please have your tickets out and ready to scan upon arrival. E-ticket barcodes can either be shown on your phone or printed out.
Please only buy from official ticketing outlets, such as our website. BUY OFFICIAL TICKETS HERE
Do not buy tickets on social media, as we can not guarantee these tickets will be genuine. If you have purchased a counterfeit or duplicate ticket, you will not be permitted to enter the festival, and you will not be eligible for a refund.
Tickets will have been sent out to all ticket holders by Monday 13th September.
If you haven’t received your tickets by this time, please take the following steps: Check your junk/spam folder in your registered email account. Please contact your ticketing provider directly, and request your tickets be re-sent. As a last resort, you can e-mail us at tickets@made-festival.co.uk

Paper tickets from July 2020 and July 2021 WILL be valid for this year’s event.

VIP

VIP ticket holders should keep an eye out for the dedicated VIP lanes at the entry gates. For those with VIP Upgrades, please have both of your tickets ready for scanning (your festival ticket, as well as your VIP Upgrade). A VIP ugrade alone will not gain you entry into the event. The VIP area is hidden in the middle of the site opposite the main stage and has been design by Shiny People.
We still have a small number of VIP upgrades available. BUY VIP UPGRADES HERE

I HAVEN'T RECEIVED mY TICKETS
Please follow these steps
1. Check your junk/spam folder for an e mail for SEE Tickets
2. If no luck, then please log into https://www.seetickets.com/customerservice with your Reference Number : and with your Postcode, phone number or last 4 digits of payment card.
- if you have forgotten your details then you can get a reminder.
3. Once logged in you can Download your tickets from here.
4. If you are unable to log in, this might be because the tickets have been sent to another e mail address. We recommend you check all other e mail accounts as you might have ordered from a different account.
5. If you are still unable to locate your ticket, please drop us a line contact@made-festival.co.uk with your name, reference number, e mail address and phone number and we’ll do our best to help you locate it.
ENTRY & ID
MADE Festival is a 16+ event, and whilst we would recommend it, you will not need ID to enter the event, unless you look under the age of 16 of course. 

Our bars operate Challenge 25, and if you look under the age of 25 expect to be ID’d. For those aged 18 and over, please look out for the Age Verification Station where you can receive an “Age Verified” wristband, that will save you having your ID checked each time you go to the bar. We recommend everybody who looks under the age of 25 to do this as it will save you time across the day!

IDs THAT OUR BARS ACCEPT
• Current UK Driver’s License or Provisional License
• CitizenCard
• Military ID
• Proof of Age Card bearing a PASS / SBMC Hologram
• Current Passport
DRESS CODE, BAGS & Prohibited Items
DRESS CODE
It’s a festival, feel free to express yourself as you feel fit. We don’t judge you on what you wear, we will judge you on your attitude. Bring a smile, be respectful to our staff and fellow festival-goers, and we’ll all have a great time together.

Please check the weather forecast before you leave home. The event has both open and covered areas, it’s mostly on grass but the temperature may well drop later in the day, so please think about bringing an extra layer or two or something water proof if it rains. If it is set to be sunny, please bring sunscreen too.

BAGS
Whilst bags are allowed on site, we discourage the use of larger bags which we reserve the right to search and refuse onto site.

PROHIBITED ITEMS
You will not be allowed onto site if you are in possession of…
Illegal substances.
Food and drink from outside of the venue
Aerosols
Alcohol
Animals (other than registered guide or hearing dogs)
Drones
Stereo systems
Portable laser equipment and pens
Unauthorised professional film or video equipment
Professional audio recorders
Air Horns
Fireworks, flares or Chinese lanterns
Any item which may reasonably be considered for use as a weapon
Gas Canisters
Nitrous Oxide
Petrol Burner
Bad vibes
BARs & food
No drinks or food are allowed to be brought onto site.
All MADE Festival bars accept contactless payments, and some accept cash too. Traders and Fairground will take both and for you convenience there will be cash points on site as well.
We have an amazing range of independent local food traders on site - please support them!
WELFARE, ACCESSIBILITY  & MEDICAL
WELFARE
If you do not feel well for any reason on the day, do not hesitate to speak to a member of staff, or visit the medical facility.
Look out for one another, and be respectful of each other’s space.
We recommend that you drink water across the day, take your time if you are drinking alcohol in order to ensure you enjoy the whole event.
Our staff are here to make your day memorable, but please also show respect to them if asked to do something.

SAFE SPACES
At MADE, we aspire for our events to be a safe space. Please respect other people’s space, beliefs and personal wishes. If you feel in any way uncomfortable or unsafe, please contact security or a member of staff immediately. We operate Ask Angela and Ask for Clive.  

ACCESSIBILITY
If you have any specific needs for the event please don’t hesitate to e-mail us at contact@made-festival.co.uk.
If you have any further needs on the day, please visit the Info Point, or our medical tent and we will gladly assist. An accessibility viewing platform will be in place in the main arena.

We aim to improve our accessibility each year for the event, and always welcome feedback on how we can do things better.

MEDICAL/DIETARY NEEDS
If you have any medicinal needs, then please bring a copy of your prescription or a doctors letter and show this to the security upon arrival.
If you have any specific dietary needs or allergies please get in touch at contact@made-festival.co.uk and we’ll do our best to advise.
SET TIMES, LOST PROPERTY, LOCKERS
SET TIMES
We will announce the full set times close to the event. You will be able to view these by downloading the MADE Festival Woov App now, via the link HERE.

INFO POINT & LOST PROPERTY
If you have a question on the day or lose something (or find something that’s been lost), please take it to the Info Point where it will be logged. MADE Festival isn’t responsible for your lost property, so please ensure you look after your valuables on the day.

LOCKERS
We have a limited number of lockers available HERE (click the ‘Lockers’ section).

PHOTOS & VIDEOS
MADE Festival will be filmed and photographed, so make sure you bring a smile :)
AFTER PARTY
This year’s official MADE Festival After Party is taking place at the brand new Forum Birmingham, located in Birmingham City Centre. The event runs from 10:30pm until 6am, and entry is permitted for those aged 18 and up. 
Our line up includes Hybrid Minds, Mike Skinner, Artful Dodger, Turno, and many more across two rooms, with limited final tickets available HERE. For full information, check out the official Facebook Event.

We highly recommend purchasing Bus Tickets, as the quickest and simplest way of getting you to the After Party. You will also require your Covid Pass information at Forum Birmingham, so please ensure you have this ready to be checked.

refunds
The festival’s refund window has now ended, and we are unable to process any further refunds.
TERMS & CONDITIONS
You can find all of our festival Terms and Conditions at the link HERE.

STILL HAVE
A QUESTION?

OFFICIAL 
MADE FESTIVAL APP

DOWNLOAD NOW
BUY TICKETS & add-ons