You need to contact the ticket agency that you purchased your tickets from. If you
purchased tickets from our website then you will need to contact See Tickets customer
services - Click Here
. Please note that all tickets are non
refundable and non exchangeable.
Please do not buy tickets from people you don’t know as these might well be fake
tickets. There are scammers out there ready to con people out of their money on every
big event in the UK. Please do not hand over or send money to people posting on
Facebook or any other social media forum saying they have tickets. Only purchase
tickets from www.made-festival.co.uk and other official ticket outlets. Do not buy from
touts, we can not guarantee these tickets will be valid.
I have bought a standard ticket, can I upgrade to VIP?
Yes you can (while stocks last) - go here
and you can purchase and upgrade ticket. You will need to show both tickets on the day to access the VIP gate.